Privacy Policy – Alvin Rider
Last Updated: August 19, 2026
This Privacy Policy explains how Alvin Pizza / Instasecure Inc ("we", "us", or "our") collects, uses, stores, shares, and protects information when you use the Alvin Rider mobile application ("App").
The App is operated by the developer or legal entity identified below.
Developer Information
Developer / Legal Entity: InstaSecure Inc
Public Developer Name: Harsh Kumar
App Name: Alvin Rider
Website: https://alvinpizza.shop
Privacy Contact Email: contact@alvinpizza.shop
Business Address: 65 Dev Nagar, Sector 24, Rajpura PB 140401
Contact Phone: +91-9056110665
By using the Alvin Rider App, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We collect information necessary to create and manage rider accounts and provide food delivery services.
Account and Identity Information
Depending on the features used, the App may collect:
- Rider name
- Email address
- Mobile or phone number
- Login credentials and authentication information
- Rider account identifier
- Vehicle information
- Profile information
- Delivery-related information associated with the rider account
- Rider earnings information, where applicable
- Rider ratings and performance information, where applicable
Location Information
The App may collect precise device location information when location permission is enabled.
Location information may be collected and used to:
- Assign and manage delivery orders
- Coordinate deliveries
- Show rider location for delivery operations
- Provide navigation and delivery-related functionality
- Track delivery progress
- Improve operational management of deliveries
Location information is used for delivery and operational purposes and is not used for advertising or unrelated purposes.
Location access can be controlled through Android device settings. Disabling location access may cause certain delivery features to stop working or function incorrectly.
2. How We Use Information
We use collected information to:
- Create and manage rider accounts
- Authenticate riders
- Secure access to the App
- Assign and manage delivery orders
- Coordinate food deliveries
- Provide location and navigation functionality
- Track delivery status
- Maintain delivery history and operational records
- Calculate or display rider earnings where applicable
- Manage rider ratings and performance information where applicable
- Communicate with riders regarding deliveries and their accounts
- Provide customer and operational support
- Troubleshoot and improve the App
- Detect, prevent, and investigate fraud, misuse, and security incidents
- Protect the security and integrity of our services
- Comply with applicable legal obligations
We do not use personal information for purposes incompatible with those described in this Privacy Policy.
3. Location Data
Because location functionality is an important part of the rider service, the App may collect and transmit precise location information when location permission is enabled.
Location information may be transmitted to our servers and/or service providers when necessary to provide delivery functionality.
Location data may be used while a rider is performing delivery-related activities to:
- Coordinate orders
- Assign deliveries
- Monitor delivery progress
- Provide navigation-related functionality
- Support delivery operations
We do not use precise location information for advertising or unrelated purposes.
4. Information Sharing
We may share information when necessary to provide and operate the food delivery service.
Information may be accessible to:
- Alvin Pizza and authorized personnel responsible for managing deliveries
- Service providers that host, operate, maintain, secure, analyze, or support the App
- Mapping and navigation service providers, where required for delivery functionality
- Authentication and infrastructure providers
- Other parties when required by applicable law, legal process, court order, or valid governmental request
We do not sell riders' personal information to third parties.
Third-party service providers may process information on our behalf to provide their services. Where appropriate, we require service providers to implement reasonable security and privacy safeguards.
5. Third-Party Services
The App may use third-party technologies and services, including:
- Cloud hosting and database services
- Authentication services
- Mapping and navigation services
- Application programming interfaces (APIs)
- Analytics or crash-reporting services, if enabled
- Security and infrastructure services
The specific third-party services used by the current version of the App may change as the App is updated.
Where third-party services process personal or sensitive information, their processing may also be governed by their respective privacy policies and terms.
6. Data Security
We use reasonable technical and organizational safeguards designed to protect personal information against unauthorized access, alteration, disclosure, loss, or destruction.
Security measures may include access controls, authentication mechanisms, encrypted transmission where supported, server-side security controls, and restricted access to personal information.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- Providing and maintaining the rider service
- Managing rider accounts
- Maintaining delivery and operational records
- Resolving disputes and support requests
- Preventing fraud and misuse
- Meeting legal, accounting, tax, or regulatory requirements
- Protecting our legitimate business interests
When information is no longer required, we will take reasonable steps to delete or anonymize it, subject to legal, regulatory, security, and legitimate business requirements.
8. Account and Data Deletion
Riders may request deletion of their account and associated personal information.
To request account deletion, contact us at:
Email: contact@alvinpizza.shop
Please include sufficient information for us to identify the rider account.
After receiving a valid deletion request, we will review and process the request in accordance with applicable requirements.
Where account deletion is approved, we will delete or anonymize associated personal information that we are not required or permitted to retain.
Certain information may be retained where necessary to:
- Comply with legal or regulatory obligations
- Maintain required business records
- Resolve disputes
- Prevent fraud or abuse
- Establish, exercise, or defend legal claims
- Maintain security records where legally permitted
9. Children's Privacy
The Alvin Rider App is intended for food delivery riders and is not directed toward children.
We do not knowingly collect children's personal information for purposes unrelated to operating the delivery service.
10. Your Choices and Permissions
You can control certain permissions through your Android device settings, including location access.
You may also request access to, correction of, or deletion of your personal information by contacting us using the information provided below, subject to applicable legal requirements.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to the App, our data practices, third-party services, or applicable legal requirements.
When we make material changes, we will update the Last Updated date at the beginning of this Privacy Policy.
We encourage riders to periodically review this Privacy Policy.
12. Developer and Privacy Contact
For questions, concerns, privacy requests, account deletion requests, or other inquiries regarding the Alvin Rider App or the handling of personal information, contact:
Developer / Legal Entity: InstaSecure Inc
Public Developer Name: Harsh Kumar
App: Alvin Rider
Website: https://alvinpizza.shop
Privacy Email: contact@alvinpizza.shop
Phone: +91-9056110665
Business Address: 65, Dev nagar, Sector24, Rajpura PB 140401
We will use reasonable efforts to respond to privacy-related requests within a reasonable period and in accordance with applicable law.